SIA ZAAO's Integrated Quality and Environmental Management Policy

ZAAO vision - SIA ZAAO has established itself as a flagship company in the field of waste management in Latvia and is recognised by its partners and the community.

Values - professional staff, high quality service, educated clients and best available technology.

SIA ZAAO offers high-quality services in waste collection and disposal, including waste collection, transportation and disposal in an environmentally friendly way.

Core activity – waste collection and disposal services. SIA ZAAO sphere of operation is waste collection, sorting, storing, processing, loading, transportation, and disposal.

ZAAO operates with:

  • Modern technical equipment
  • Cost effectiveness
  • High-quality service;
  • Environmentally friendly operations
  • Progress towards sustainable development.

ZAAO's practical operation is based on the following criteria:

  • Implementation and development of a rational waste management system
  • Collection, processing, temporary storage and disposal of waste in an environmentally safe way and in compliance with the legislation of the Republic of Latvia
  • Employment of competent staff and the provision of their professional development
  • Provision of continuous improvement and development of the company
  • Information from the community about the current situation and envisaged measures in waste management
  • Dealing with all client complaints and taking all measures within the company's capability to eliminate them
  • Supporting and promoting activities in environmental education regarding waste management;
  • Arrangement and maintenance of such work environment and working conditions that would make ZAAO an attractive employer and its staff proud of working for it

SIA ZAAO has set goals for the quality policy and defined objectives to achieve them.

Company's environmental policy is aimed to reduce the negative impact of waste management on the environment as well as save and purposefully utilise resources. The core activity of the company is to promote the reduction of pollution in North Vidzeme and reducing emissions as much as possible.

The company's aim is to increase the amount of collected waste, thus reducing uncontrolled waste dumping in unwarranted places; to develop and organise operation as an example of the positive impact on the environment and sustainable improvement.

SIA ZAAO employees acknowledge the quality and environmental management policy of the company and are consistently implementing it. The organisation has set environmental management goals and defined the respective objectives to achieve them.

ZAAO is implementing the quality management and environmental management system in compliance with ISO 9001:2008 and ISO 14 001:2004 standards in its everyday operation.